Your privacy, plainly stated

Information we collect

When you submit one of our website forms (contact, free estimate, or referral), we collect the information you provide: your name, phone number, email address, city, the service you are interested in, and any details you share about your roof or project. Referral forms also collect the name, phone number, and city of the person you are referring; please only share someone else’s information with their permission.

Like most websites, we also collect standard usage data through cookies and similar technologies, such as pages visited, time on site, browser type, and approximate location, via Google Analytics.

How we use your information

• To respond to your inquiry and schedule inspections and estimates.
• To communicate with you about your project, estimate, or warranty.
• To understand how visitors use our site so we can improve it.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Service providers

Form submissions are delivered to our team by an email delivery service (Resend). Site analytics are provided by Google Analytics; you can learn how Google handles data at policies.google.com/privacy and opt out with the Google Analytics opt-out browser add-on. If you explore financing, you will do so on Hearth’s website, which is governed by Hearth’s own privacy policy. Our site also links to third-party sites such as Google reviews; their practices are governed by their own policies.

Cookies

You can control or delete cookies through your browser settings. Disabling cookies does not prevent you from using the site, requesting an estimate, or calling us.

Data retention and security

We keep inquiry and project records only as long as needed to serve you, honor warranties, and meet legal requirements. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.

Your choices

You may ask us at any time to correct or delete the information you submitted, or to stop contacting you. Just call, email, or write to us using the details below.

Children

Our services and website are directed to homeowners and businesses, not to children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we update this policy, we will post the revised version on this page with a new effective date.

Contact us

James Russell Roofing & Restorations, LLC
6584 Poplar Ave, Floor 2, Memphis, TN 38138
(901) 444-1231
jrmidsouthroofing@gmail.com

Looking for something else? Head back to the homepage or contact us.