Straight answers

Yes, both are free with no obligation. We inspect the roof, photograph what we find, and give you an honest recommendation with an itemized estimate. If the roof does not need work, we will tell you that too.

Yes. James Russell Roofing & Restorations holds Tennessee Home Improvement Contractor License #12180 and is fully insured. We are also BBB accredited with an A+ rating since February 2019.

We work from one office at 6584 Poplar Ave in Memphis and serve twenty-one Mid-South communities across Shelby, Fayette, Tipton, Lauderdale, and Haywood counties in Tennessee plus DeSoto County in Mississippi, including Germantown, Bartlett, Collierville, Cordova, Arlington, Millington, Atoka, Munford, Covington, Ripley, Stanton, Mason, Lakeland, Brighton, Eads, Somerville, Rossville, Hickory Withe, Olive Branch, and Southaven.

Atlas shingle roofs carry a 10 to 15 year materials warranty followed by prorated lifetime coverage, and Owens Corning roofs carry a 10 year materials warranty. We add a 3 year workmanship warranty on replacements and a 1 year labor warranty on repairs. Warranties are transferable if you sell your home, and we register every warranty with the manufacturer for you, which is rare in the industry.

Yes. Storm damage and insurance claims are one of our core services. We document the damage with photos, meet the adjuster on site, and work with your insurance company so the scope of the repair reflects what your roof actually needs.

Yes, through Hearth, a platform that lets you compare monthly payment options for your project — loans up to $100,000 with no home equity required. Checking your options through Hearth does not affect your credit score. You can see your options on our financing page any time.

Yes. The Restorations in our name is real: we handle home restoration, remodeling, drywall repair, painting, kitchens, bathrooms, gutters, siding, chimney flashing, and skylights. When storm damage goes past the shingles, one licensed company stays accountable for the whole repair.

Yes. We install and repair TPO, EPDM, modified bitumen, and silicone fluid-applied coating systems, and we are American Weatherstar certified fluid-applied coating installers. Enhanced-system warranties are available on commercial coatings.

Yes. We provide real estate roof inspections, roof certification letters, and repair work from home inspection reports, on the timelines home sales demand.

James Russell Roofing & Restorations is family-owned and operated by Jaime and Chris Byram since September 2018, with more than 500 documented projects completed. The company that quotes your roof is the same licensed, insured company that answers the phone and registers your warranty.

Our office hours are Monday to Friday, 8:00 AM to 5:00 PM, closed Saturday and Sunday. Call (901) 444-1231 or email jrmidsouthroofing@gmail.com and we will get back to you.