Roofing Client Mortgage Check Procedures
While signing the contract with your roofing contractor. You will be asked about payment for the project. Is there a mortgage on the house that needs addressing? Your roofing contractor will need to know if you have already gotten the claims check endorsed or if you need help in the process. The roofing client mortgage check process can be tricky, get professional help with this process.
If you need help getting the insurance claims check endorsed, the following are current procedures that hold true for most mortgage companies:
- The homeowner will need to call the mortgage companies loss draft department and file the claim
- Your contractor will need a commitment from you to help until the end of the roofing project and endorsement process.
- Get the routing or tracking number for the check (This is what the mortgage company uses to keep track of the check during the claims process)
- Turn the check over to your roofing contractor if you would like them to help get the endorsement.
- Make sure the check is endorsed by you, the homeowner (Ask your mortgage company if it must be endorsed by the homeowner, some do and some do not depending on the amount of the check)
- Your roofing contractor should notate your check on your contract for future reference.
- You will need to sign a third-party authorization. (make sure your contractor’s name is the authorized person, he must have this to be able to communicate on your behalf) This can be done in your SSA client portal.
Your Contractor Can Help
Your contractor will need the last 4 numbers of your social security number! The mortgage company may require your local roofer to have this to communicate on your behalf.
- Make sure the effective date on the third-party authorization is set 90 days out, your roofer needs time in case of problems that do creep up
- Make sure you give an email address so your contractor can deal with the workflow from the SSA client portal.
- Have your roofing contractor explain your SSA client portal (There is a video bank in your client portal to show how to use it)
- Give additional mortgage company details: overnight address, phone#, fax#, loan#, any specific packet material, if they require their own documents be signed.
- There will be a final inspection required after the roof is installed, go ahead and call for this the day your roof is being installed (it takes 3 days minimum to get an inspector out to your home)
- Go to your SSA client portal and fill out all the documents that you can.
- Make sure you understand that at any point the mortgage company can cut James Russell Roofing off and stop working with them and you will need to complete the process if that happens. They do not even have to give a reason; they sometimes just do it.
- If you sent the first check off yourself, you will need to do the same thing for their RD (Recoverable Depreciation) check.
- Even if you sent the first check off yourself, the mortgage company still requires documents from James Russell Roofing, and you will need to follow the same procedures so your contractor can call and get updates. Documents the mortgage company will require are but not limited to a W-9, lien waiver release, roofing contractors contract, insurance scope of loss and final inspection on the completed roofing project for the recoverable depreciation check to be released.