Why Choose James Russell Roofing?

If you’ve ever gone outside after a major storm and seen hail damage to your roof or seen the warning signs — moss growth, dark streaks, bald shingles, etc — that your roof needs to be replaced, you know how overwhelming starting the reroofing process can feel. James Russell Roofing a roofing contractor Collierville, we know that choosing a contractor to replace your roof is a big decision, and we’re here to make the process as easy and stress-free for you as possible.

Who We Are

Owned by Chris Stepp — who has years of experience in home remodeling and roofing construction in Tennessee. James Russell Roofing is a fully licensed roofing contractor specializing in meeting your roofing and reroofing needs. We serve Collierville and the Southwest areas of Tennessee. We take pride in our commitment to quality and strive to provide all our customers with a positive experience. 
As a roofing contractor Collierville we offer a variety of roofing options, focusing on providing our customers with only the best quality materials. Our customer-focused approach also extends to our work site approach and our tech. We have our own client portal and cloud-based software system. This allows us to keep all of the information on your roofing project on file in case you need it later on — for example if a storm comes through and we need to match the shingle type and color for a repair job.

Hammond Roofing Contractor

Collierville home Driftwood

How We Can Help

At James Russell Roofing, we pride ourselves on having the knowledge and experience you want for all your roofing needs. We offer a variety of services, including: 
• Residential roofing 

• Commercial roofing 

• Inspections 

• Routine roofing maintenance 

• Services related to insurance claims

Residential and Commercial Roofing

We’ve been helping our customers understand what goes into a roof and how to select the best roofing system for their needs for years. We have extensive experience with replacing and installing asphalt shingles — the most common material for residential roofing — and can also help you make sure you have adequate ventilation to protect against damage and lengthen your roof’s lifespan. For our commercial customers, we offer low-sloped roofing, and you can choose from built-up roofing (BUR) or single-ply roofing to modified bitumen or metal roofing systems. We can also handle all of your insulation and ventilation needs as well.

Inspections, Maintenance, and Insurance Claim

James Russell Roofing, roofing contractor Collierville we can also help with roof inspections before you buy a new home or work with your insurance company when you need to file a claim for roof damage. Having your roof inspected is part of routine maintenance as a homeowner. Your roof gets a lot of wear and tear, and having it inspected on a regular basis can help you catch small issues like a cracked shingle or bald spot before it becomes a major problem and an entire reroofing. If your roof needs to be repaired or replaced due to damage covered under your homeowner’s insurance policy, we can help you with everything from the initial inspection and filing the claim to performing the repairs/replacement. Because we are a fully licensed general contractor, we’re able to work with most insurance companies. 

If you’re interested in replacing your roof or repairing damage caused by storms and hail, call us today at 901-808-8612 to schedule a free estimate.

Choose James Russell Roofing, we’ve made a conscious effort to look at and evaluate ourselves the same way that you, our customer would. This means delivering on the trust and confidence you place in us to do the job right, on time and on budget with as little headache to you as possible. We not only want you to be completely satisfied with our work on the top of your house or business but also with how we respect your property, your landscaping, and our environment.

We take meticulous care to ensure that we have a small footprint in your environment as is necessary and utilize technology/equipment to reduce the amount of debris that can clutter your hedges, yard, and surrounding area.

Choose James Russell Roofing we only use the best suppliers and material manufacturers, such as Owens Corning, Atlas Shingles, GAF, and Atlas to make sure that your investment gives you the most value for your money, but also, more importantly, will last.

We’ve also spent some of our own time and effort acquiring certifications and designations that our suppliers don’t just give out to anyone. These accolades recognize that we’re knowledgeable in their product and meet strict standards to install and represent them in the field.

Some of these are listed below:

Owens Corning Preferred Contractors are hand-selected by Owens Corning to be part of an elite membership group that receives exclusive advantages above and beyond those available to other contractors. They represent a very small segment of the roofing contractors in the industry.

Choose James Russell Roofing Below Are The qualifications and requirements of Preferred Contractors
  • Top Tier in professionalism and customer service history
  • Good standing with the Better Business Bureau
  • Undergo a strict Dun and Bradstreet rating
  • No bankruptcies in the last 7 years
  • Customer references or testimonials to ensure professionalism
  • Must have operated under the same business name for a minimum of 3 years
  • Carry all state and locally required licensing and insurance
  • Hold at least $1 Million in general liability insurance
  • Must have a detailed safety plan
  • NRCA membership
What are the benefits of hiring a Preferred Contractor over any other contractor?

Choose James Russell Roofing, by hiring an Owens Corning Preferred Contractor, you know you are choosing a company that is hand-picked by the manufacturer as the best of the best. A Preferred Contractor is factory-trained in the proper installation of all roofing materials and is able to offer additional warranties that other contractors aren’t able to provide. This includes the preferred Promise Warranty which allows for the replacement of not only your roofing material but also covers the labor.

James Russell Roofing

At James Russell Roofing you can have confidence in us as your trusted roofing contractor for Germantown, Brighton, Collierville, and Memphis TN. At James Russell Roofing we install all types of roofing systems from asphalt shingles, metal, slate, and specialty metal roofing like permanent metal slate and shake panels. Our most favorite shingle is the Tru Def Duration from Owens Corning. This shingle has been around for years now and can be found on many new roofs in the Collierville to Memphis areas. One reason we love this shingle so much is that it has the very best warranty in the roofing industry. The Tru Def Duration shingle is also manufactured by Owens Corning who is a Fortune 500 Company and has been manufacturing shingles for decades. We have been a Preferred Roofing Contractor for Owens Corning for years now. As a Preferred Contractor, we can offer the longest warranty in the roofing industry. James Russell Roofing is also backed by Owens Corning with a lifetime workmanship warranty as well as the actual warranty on the roofing shingles. We have extensive roofing and roof related information on our website. We also have our own roofing software with a client portal that no other roofing contractor has. SSA brings an entirely new aspect of client relations to the roofing industry. We have to lead the way for years with new technologies like SSA. The industry’s longest warranty and the technical advantages that we bring to each and every homeowner makes it clear we are the best Mandeville and surrounding area roofer.

roof crafters try def duration shingles

James Russell Roofing Tru Def Duration Shingles


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